HubSpot Service Hub

A tool for delighting your customers

HubSpot Service Hub provides you with the tools you need to deliver a superior customer experience in a streamlined and scalable manner.

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A modern ticket system

Get a full overview of your support tickets and streamline your customer service workflow.

HubSpot Service Hub key features:

  • Automated ticket creation from forms, e-mails, and chat.
  • Automated ticket follow-up ensuring you can work more tickets faster
  • Full overview of your customers in one system

Knowledge base

Did you know that most people prefer to find the solution themselves? Help your customers help themselves.

HubSpot Service Hub key features:

  • Support articles with analytics and repporting
  • Insight into commonly used search phrases
  • Rating of helpfulness of articles

Automated customer surveys

HubSpot Service Hub allows you to automate customer surveys (don't worry, you can do them manually as well) to get ongoing feedback from your customers. 

HubSpot Service Hub key features:

  • Net Promoter Score (NPS)
  • Customer Satisfaction Survey (CSAT)
  • Customer Effort Score (CES)

About us

Get to know the story behind Hubex and its people.

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Pricing guide

Are you curious about how we can help and what it costs?

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Do you want to read more about HubSpot and inbound?

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